At GPL Providers, we strive to provide our customers with high-quality GPL themes and plugins. However, we understand that there may be instances where a refund or return is necessary. Please review our refund policy below:

Demo Import Issues:

If you encounter difficulties importing the demo content for any theme purchased from GPL Providers, please contact our support team for assistance. We commit to helping you resolve any technical issues to ensure you can fully utilize the product as intended.

Plugin Malfunction:

If a plugin purchased from GPL Providers is not functioning correctly, please contact our support team for prompt assistance. We will work diligently to address and resolve any plugin-related issues to ensure you have a seamless experience.

Original License Not Working:

If the original license associated with a product purchased from GPL Providers is not working correctly, please inform our support team immediately. We will investigate the matter and take appropriate action to ensure your satisfaction.

Refund Process:

  • To initiate a refund, please contact our support team within [X] days of the purchase date.
  • Clearly state the reason for the refund request, providing relevant details about the issue you are facing.
  • Our support team will review your request and respond within [Y] business days with further instructions.

Refund Eligibility:

  • Refunds are only applicable within [X] days of the purchase date.
  • Refunds will be process for valid issues that fall within the scope of our refund policy.
  • Refunds will not be granted for issues arising from customization, third-party conflicts, or product misuse.

Additional Information:

  • Please ensure you have thoroughly read the product documentation and system requirements before purchasing.
  • GPL Providers reserve the right to decline refund requests not meeting the specified criteria.

We appreciate your trust in GPL Providers, and our team dedicate to providing excellent support to any concerns you may have. If you have any questions or need assistance, please contact our support team at [support@gplcreators.com] or our WhatsApp Number.

Thank you for choosing GPL Providers.